Mary Kay Cosmetics Ltd. Online Privacy Statement
Mary Kay Cosmetics Ltd. is committed to preserving and safeguarding your right to privacy. As part of this commitment, we want you to be fully aware of what happens to the personal information we collected through your use of our Web site located at www.marykay.ca (the "Web site"). Accordingly, this Privacy Statement sets out the manner in which we will collect, use, disclose and otherwise manage your personal information.
Collection of Personal Information
We collect personal information that you provide us when you:
- Access the Web site;
- Purchase Mary Kay® products or services through the Web site;
- Enter into a contest or sweepstakes through the Web site;
- Request our e-mail communications;
- Respond to one of our online votes or surveys; or
- Provide us with comments or suggestions;
To access the Web site, or to receive our e-mail communications, we collect your name, address, telephone number, and may also collect certain optional demographic information, such as your date of birth and gender. To purchase Mary Kay® products or services through the Web site, we also collect your credit card information and address for shipping. We also collect your responses to our online votes and surveys and any comments, suggestions and other feedback you provide.
When you access the Web site, some information in the form of a "cookie" or similar file may be automatically downloaded to your computer. This allows us to tailor the Web site to your specific interests and preferences. If you do not want cookies sent to or stored on your system, most Internet browsers will allow you to delete cookies from your computer hard drive, prevent them from being stored or signal a warning before a cookie is stored. You should refer to your browser instructions or help screen to learn more about these functions.
Use of Personal Information
The personal information you provide us when you access and/or use the Web site, or receive e-mail communications, is used to identify who you are and to provide you with information you requested to receive about Mary Kay®
products, promotions, Web site features, and information about upcoming events. We also may use this information to administer your participation in our contests, sweepstakes, surveys or other promotions offered through the Web site. Any credit card and shipping address information you provide is used solely to process any orders you place for Mary Kay®
products offered through the Web site. Survey and feedback information you provide may be retained to better address your needs such as to understand your product preferences and to determine how Mary Kay®
products and Web site can be improved.
Disclosure of Personal Information
Except as expressly set out in this Privacy Statement, we will not sell, transfer or otherwise disclose any of your personal information to any third party without your knowledge and consent.
We must provide your personal information in response to a search warrant or other legally valid enquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by law. We may also disclose personal information to assist us in collecting a debt owed by you.
Links to Mary Kay Independent Beauty Consultant Web Sites
This online privacy statement applies to Mary Kay Cosmetics Ltd. and covers the Web site. Mary Kay Independent Beauty Consultants may also operate their own Web sites, called Personal Web Sites. Mary Kay Cosmetics Ltd. believes that Independent Beauty Consultants are the heart of the Company, and that they provide you with great advice, product selection and service. You are a valuable customer of a Mary Kay Independent Beauty Consultant. Mary Kay Cosmetics Ltd. strives to give its Independent Beauty Consultants the support necessary so that your Mary Kay experiences are great ones. However, each Consultant is an independent contractor having the right to operate their own Mary Kay business. In this regard, Consultant online privacy practices may vary.
This Web site contains links to Mary Kay Independent Beauty Consultants’ Personal Web Sites. This online privacy statement does not cover or include the collection and use of personal information by Mary Kay Independent Beauty Consultants. Although the Consultants’ Personal Web Sites may be hosted by Mary Kay Cosmetics Ltd., information collected on these Personal Web Sites is intended for the use of the Independent Beauty Consultant and is accessible to her accordingly. As the Independent Beauty Consultant will be in possession of this information, the responsibility for the safe handling of personal information obtained through the Independent Beauty Consultant’s Personal Web Site rests with the Independent Beauty Consultant.
Other Third Party Links
The Web site may include links to other third party Web sites. These linked sites have separate and independent privacy policies. We have no control over such sites and therefore have no responsibility or liability for the manner in which the organizations who operate such linked sites may collect, use or disclose and otherwise treat your personal information.
Collection of Information by Third Party Providers
Mary Kay Web Sites may offer features that are powered by identified third parties. By virtue of the services they provide, these third parties may obtain personally identifiable information that visitors voluntarily submit to take advantage of the features offered on the Mary Kay Web Sites. Such third parties are required to protect this information in a manner that is consistent with this Privacy Pledge by, for example, not using the information for any purpose other than to carry out the services they are providing for Mary Kay Cosmetics Ltd. or its parent company or affiliates.
Security of Personal Information
We will maintain your personal information in secure data storage to safeguard it from unauthorized access, use or disclosure. We will maintain the strict confidentiality of all personal information collected, and will only disclose such information to employees, affiliates and third party contractors of Mary Kay Cosmetics Ltd who require such information for the purposes set out above. When you provide us with sensitive information (such as your credit card number) that information is encrypted on our Web servers and is protected with SSL encryption software. We will only keep your personal information for as long as it remains necessary or relevant for the purposes stated above or as otherwise required by law.
Mary Kay Cosmetics Ltd respects your online privacy. By using the Web site, you consent to the collection and use of this information by Mary Kay Cosmetics Ltd. in a manner consistent with the guidelines stated in this Privacy Statement.
How to Contact Us
If you would like to withdraw your consent for the collection, use and/or disclosure of your personal information or correct any of your personal information we have in our possession, or if you have any inquiries or comments about this Privacy Statement, please contact us at 1-866-211-2311, e-mail us at: firstname.lastname@example.org, or by mail at
Mary Kay Cosmetics Ltd
c/o Privacy Officer
2020 Meadowvale Blvd.
Mississauga, Ontario L5N6Y2