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Mary Kay Cosmetics Ltd. stands behind its products sold by Mary Kay Independent Beauty Consultants. If for any reason you are not completely satisfied with any Mary Kay® product purchased from an authorized Mary Kay Independent Beauty Consultant, it will be replaced without charge, exchanged or the full purchase price refunded following its return to your authorized Mary Kay Independent Beauty Consultant or, if she is no longer active, to the Company with proof of purchase.
Please contact the Mary Kay Customer Service Team at 1 (877) 411-MARY for instructions on how to obtain an exchange or refund.